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It's serious hariga fittor I believe agents have a very important role to play. It’s hard for players to negotiate their own deal – it’s like arguing with your future partner. It’s much better for managers and players to work through mediators. What is wrong is when agents are paid a lot for not very much or when agents put themselves first. I’ve had players call me up because their agent has refused to allow a deal to go through because their fee isn’t high enough. That’s shocking but it wouldn’t happen to licensed agents as they would be reported. I now represent clubs instead of players. They were fed up crossing swords with me in the boardroom so they asked me to work for them instead. Clubs give me a shopping list and I try to find suitable players, which involves a lot of meetings and flights out of London City airport. And I still have West Ham season tickets. It’s just not possible to be a fair-weather West Ham fan – we don’t win enough games.

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